MiNT Cleaning
Terms and Conditions
Effective Date: August 14, 2026
1. Acceptance of Terms
By requesting, scheduling, or receiving services from MiNT Cleaning ("MiNT," "we," "us," or "our"), you ("Customer") agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.
2. Services
MiNT Cleaning provides professional residential and commercial window cleaning services in the state of Utah. The specific scope of services will be agreed upon at the time of scheduling. We reserve the right to decline or modify any service request at our discretion.
3. Scheduling and Cancellations
Appointments may be scheduled by phone, text, email, or through our website. We ask that cancellations or rescheduling requests be made at least 24 hours in advance. Late cancellations or no-shows may result in a cancellation fee, which will be communicated to you at the time of booking.
4. Access to Property
Customer agrees to provide MiNT reasonable access to the property on the scheduled service date. If access is not available at the time of arrival and no advance notice was given, the appointment may be treated as a late cancellation.
5. Payment
Payment is due upon completion of services unless other arrangements have been made in advance. We accept Visa, Mastercard, American Express, and Discover. Invoices not paid within 30 days may be subject to a late fee. In the event an account is moved to collections, the client is responsible for all collection agency fees and related costs.
6. Satisfaction Guarantee
Your satisfaction matters to us. If you are not satisfied with the results of our service, please contact us within 24 hours of service completion and we will make every reasonable effort to address your concerns at no additional charge.
7. Limitation of Liability
MiNT Cleaning will take all reasonable precautions while performing services. However, we are not liable for:
Pre-existing damage to windows, screens, frames, or surrounding surfaces
Damage caused by windows or frames that are improperly installed, aged, or structurally compromised
Incidental or consequential damages arising from our services
Our total liability to you for any claim arising out of or relating to our services shall not exceed the amount paid for the specific service giving rise to the claim.
8. Insurance
MiNT Cleaning maintains appropriate general liability insurance for our operations. Proof of insurance is available upon request.
9. SMS Communications
MiNT Cleaning uses SMS text messaging for two distinct purposes: transactional service messages related to your appointments, and a separate opt-in marketing SMS program. Each is governed by its own consent framework as described below.
9.1 Transactional Service Messages
By booking service with MiNT Cleaning and providing your mobile phone number, you agree that we may contact you via SMS at the number provided regarding your appointment, scheduling confirmations, technician arrival notifications, service updates, invoices, and other job-related communications. These transactional messages are sent based on your service booking with us and are separate from our marketing SMS program. Message and data rates may apply.
9.2 Marketing SMS Program
Program Description. The MiNT Cleaning SMS marketing program is a recurring text messaging program that sends promotional messages to subscribers who have opted in. By enrolling, you agree to these terms.
Types of Messages. Subscribers will receive marketing text messages including promotions, seasonal offers, special deals, and other marketing communications from MiNT Cleaning.
Message Frequency. You will receive approximately 2–4 messages per month. Frequency may vary during promotional periods.
Message and Data Rates. Message and data rates may apply. Contact your wireless provider for details about your plan.
How to Opt In. You may opt in by checking the SMS consent box on our website form and providing your mobile phone number. Consent is not a condition of purchase.
How to Opt Out. You may cancel at any time by texting STOP to any marketing message received from MiNT Cleaning. You will receive one final confirmation message and will no longer receive marketing SMS messages from us.
Help. For help, reply HELP to any marketing message from MiNT Cleaning, or contact us at (801) 432-0677 or hello@dirtymint.com.
Supported Carriers. The MiNT Cleaning SMS program is compatible with all major U.S. carriers, including AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, Cricket, MetroPCS, U.S. Cellular, and Virgin Mobile. Carriers are not liable for delayed or undelivered messages.
Eligibility. You must be at least 18 years old to enroll. By opting in, you represent that you are 18 or older and that the mobile number provided is your own or that you have permission to enroll it.
Privacy. Information you provide will be handled in accordance with our Privacy Policy. We will not sell, rent, or share your mobile phone number or SMS opt-in data with third parties for their marketing purposes.
Legal Entity. This SMS marketing program is operated by MiNT Cleaning.
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict of law provisions. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts located in Utah.
11. Modifications
MiNT reserves the right to modify these Terms and Conditions at any time. Updated terms will be posted on our website. Continued use of our services after such changes constitutes your acceptance.
12. Contact Us
If you have questions about these Terms and Conditions, please contact us:
MiNT Cleaning
Email: hello@dirtymint.com
Phone: (801) 432-0677
Website: www.dirtymint.com
This document was prepared for MiNT Cleaning for informational purposes. It does not constitute legal advice. We recommend consulting a licensed attorney to ensure full compliance with applicable state and federal laws.